VoIP (short for "Voice over IP"), also known as IP telephony, has received a bad reputation over the years as being unreliable and of low quality.

  This is primarily due to the fact that in the early days of VoIP, many tried to use it as a means of communicating across the Internet utilizing the very poor connections that were common at the time. It is also important to understand the difference between Internet VoIP and local VoIP (SIP Protocol).

  On-premise systems use VoIP technology, but only on the local network as the transport for the telephone sets to communicate with the onsite PBX hardware. This allows the phones access to the high end VoIP PBX features without your voice traffic touching the Internet. Of course, you may also use Internet based SIP trunks too, if you so desire.  On premise systems are great for very large companies, but the SMB will usually benefit more from a hosted solution. 

  Hosted offsite VoIP systems aren't actually "systems" at all.  Rather, you simply have only the phone sets at your location, and all of the features and call processing are handled by a remote provider.  All of this voice traffic utilizes your Internet connection to travel back and forth, to and from the provider.  In the old days when broadband was scarce, this was a real problem!

  Today virtually everyone has access to low cost broadband, and call quality concerns are a thing of the past.  Our hosted voice solutions offer feature-rich service, with virtually no cost of ownership.  The cost of entry is very low, as is the monthly fee.  In most cases, we can provide full featured service to you for less than you would pay just for traditional phone lines!  The best part is that these services are all-inclusive, providing unlimited calling and unlimited domestic long distance in almost every case.

Contact us to learn more about what the best choice is for your business!